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- 25 2024-11
- 19 2023-12
- 19 2023-12
- 01 2023-07
- 19 2022-12
- 24 2022-11
Jiaozuo Taixin Machinery Manufacturing Co., Ltd. provides lifelong maintenance for its products. Outside the warranty period, if the product fails, during the maintenance process, our company will only charge the cost of the maintenance materials, not the labor cost, and provide a fee list for customers to inquire. After the maintenance is completed, the after-sales staff must fill out the maintenance report in time, and the report content includes the cause of the equipment failure, the handling situation and user opinions and other information feedback to the company.
When the equipment is just put into construction, professional technicians will be assigned to provide on-site services until the equipment runs well for a long time.
After the equipment is transported to the designated place of your company, your company will send someone to inspect and accept it.
Go to the location of your company's project as a 30-day construction training and guidance work
In remote areas, service personnel will inspect, repair and maintain the equipment for 1-3 months
No matter what the reason for the quality problem, the supplier will respond within 2 hours of receiving the buyer's telephone notification, and send technicians to the site to provide services within 1 day. Generally, the fault will be eliminated within two days, except for special circumstances.
SERVICE PROCESS
The company provides customers with free training and processing methods on product operation, debugging, repair, maintenance, fault diagnosis knowledge, etc. until the customer is satisfied.
SERVICE PROCESS
You can keep abreast of the latest developments in the company and industry market